Please make sure your Captain Name and Email Address have no errors in them. This can include:
- Captain Name must be alpha-numeric without special characters. Spaces, hyphens, and underscores are ok.
- Captain Name and Email Address cannot have Chinese or Cyrillic characters.
- Captain Name must be between 6 and 32 characters.
- Email Address must be real/valid.
If any of these are not true, the (-32003/-32001) error will be present. Please check the account info you are putting in these fields and hit “Create Account” or “Link Account” again.